Are we the right people to help?

“YES! Follow me…”

Sprints help you find the right strategy, design or improve a product or service and devise a campaign.

Good questions for a sprint include:

• “How might we get a better understanding of our customers needs and start down the right path?”
• “How might we meet a specific customer need with a new service?”
• “How might our product keep up with the increasing expectations of our customers?”
• “How might we give our colleagues the tools to successfully meet customers’ needs?”
• “How might we develop a marketing plan we all agree on?”

“MAYBE TRY NEXT DOOR?”

Problems that are very complicated or very obvious aren’t right for a sprint. If your problem isn’t, we’ll tell you.

Complicated problems:

• Big operational challenges such as staffing, IT infrastructure, new organisational structure
• Creating a culture shift in your organisation, e.g. from being very procedure based to being more nimble and agile

Problems with obvious solutions:

• You know what to do, so just need to do it.
• “We just need to find the right text for this button”